{"id":473,"date":"2025-11-17T14:45:40","date_gmt":"2025-11-17T14:45:40","guid":{"rendered":"https:\/\/www.tiger-lens.com\/?page_id=473"},"modified":"2026-03-12T14:32:28","modified_gmt":"2026-03-12T14:32:28","slug":"raise-a-case","status":"publish","type":"page","link":"https:\/\/www.tiger-lens.com\/raise-a-case\/","title":{"rendered":"Raise a case"},"content":{"rendered":"[vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;30px&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; id=&#8221;raiseacase&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_row_inner column_margin=&#8221;20px&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221; css=&#8221;.vc_custom_1770304529941{background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/6&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][\/vc_column_inner][vc_column_inner column_padding=&#8221;padding-4-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;top&#8221; left_margin_phone=&#8221;20px&#8221; right_margin_phone=&#8221;20px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;2\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][vc_column_text css_animation=&#8221;slideInUp&#8221; css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h2><span style=\"color: #090c5c;\"><strong>Raise a case<\/strong><\/span><\/h2>\n[\/vc_column_text][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h3 class=\"p1\">Contact information<\/h3>\n[\/vc_column_text][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Need help with your Lens system? Our <a href=\"https:\/\/go.tiger.io\/lens-raising-cases\" target=\"_blank\" rel=\"noopener\">step-by-step guide<\/a> explains how to complete this form.[\/vc_column_text]<style id=\"wpforms-css-vars-539\">\n\t\t\t\t#wpforms-539 {\n\t\t\t\t--wpforms-container-padding: 0px;\n--wpforms-container-border-width: 1px;\n--wpforms-container-border-radius: 3px;\n--wpforms-background-color: rgba(0, 0, 0, 0);\n--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 17px;\n--wpforms-button-size-height: 41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n--wpforms-container-shadow-size-box-shadow: none;\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-539\"><form id=\"wpforms-form-539\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"539\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F473\" data-token=\"5a7598204b4b0cae63133ea345d47985\" data-token-time=\"1776394565\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-539-field_1-container\" class=\"wpforms-field wpforms-field-name wpforms-one-half wpforms-first wpforms-mobile-full\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-539-field_1\">Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-539-field_1\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][1]\" aria-errormessage=\"wpforms-539-field_1-error\" required><\/div><div id=\"wpforms-539-field_2-container\" class=\"wpforms-field wpforms-field-text wpforms-one-half wpforms-first wpforms-mobile-full\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-539-field_2\">Company <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-539-field_2\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][2]\" aria-errormessage=\"wpforms-539-field_2-error\" required><\/div><div id=\"wpforms-539-field_3-container\" class=\"wpforms-field wpforms-field-email wpforms-one-half wpforms-first wpforms-mobile-full\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-539-field_3\">Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-539-field_3\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][3]\" spellcheck=\"false\" aria-errormessage=\"wpforms-539-field_3-error\" required><\/div><div id=\"wpforms-539-field_4-container\" class=\"wpforms-field wpforms-field-number wpforms-one-half wpforms-first wpforms-mobile-full\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-539-field_4\">Phone <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"number\" id=\"wpforms-539-field_4\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][4]\" step=\"any\" aria-errormessage=\"wpforms-539-field_4-error\" required><\/div><div id=\"wpforms-539-field_12-container\" class=\"wpforms-field wpforms-field-select wpforms-one-half wpforms-first wpforms-mobile-full wpforms-field-select-style-classic\" data-field-id=\"12\"><label class=\"wpforms-field-label\" for=\"wpforms-539-field_12\">What areas of the software does this affect? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-539-field_12\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][12]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>--- Select Choice ---<\/option><option value=\"Logging in\"  class=\"choice-1 depth-1\"  >Logging in<\/option><option value=\"Catalogue\"  class=\"choice-2 depth-1\"  >Catalogue<\/option><option value=\"Data inaccuracy\"  class=\"choice-3 depth-1\"  >Data inaccuracy<\/option><option value=\"Extracting data\"  class=\"choice-5 depth-1\"  >Extracting data<\/option><option value=\"Reviewing data\"  class=\"choice-4 depth-1\"  >Reviewing data<\/option><option value=\"Pricing\"  class=\"choice-6 depth-1\"  >Pricing<\/option><option value=\"Other\"  class=\"choice-7 depth-1\"  >Other<\/option><\/select><\/div><div id=\"wpforms-539-field_13-container\" class=\"wpforms-field wpforms-field-select wpforms-one-half wpforms-mobile-full wpforms-field-select-style-classic\" data-field-id=\"13\"><label class=\"wpforms-field-label\" for=\"wpforms-539-field_13\">Are you a <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-539-field_13\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][13]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>--- Select Choice ---<\/option><option value=\"Partner\"  class=\"choice-1 depth-1\"  >Partner<\/option><option value=\"Customer\"  class=\"choice-2 depth-1\"  >Customer<\/option><\/select><\/div><div id=\"wpforms-539-field_14-container\" class=\"wpforms-field wpforms-field-select wpforms-one-half wpforms-first wpforms-mobile-full wpforms-field-select-style-classic\" data-field-id=\"14\"><label class=\"wpforms-field-label\" for=\"wpforms-539-field_14\">Is this affecting all users? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-539-field_14\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][14]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>--- Select Choice ---<\/option><option value=\"Yes\"  class=\"choice-1 depth-1\"  >Yes<\/option><option value=\"No\"  class=\"choice-2 depth-1\"  >No<\/option><\/select><\/div><div id=\"wpforms-539-field_15-container\" class=\"wpforms-field wpforms-field-select wpforms-one-half wpforms-mobile-full wpforms-field-select-style-classic\" data-field-id=\"15\"><label class=\"wpforms-field-label\" for=\"wpforms-539-field_15\">Is the issue happening on the current review? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-539-field_15\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][15]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>--- Select Choice ---<\/option><option value=\"Yes\"  class=\"choice-1 depth-1\"  >Yes<\/option><option value=\"No\"  class=\"choice-2 depth-1\"  >No<\/option><\/select><\/div>\t\t<div id=\"wpforms-539-field_5-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"5\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-539-field_5\" >What on problem<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-539-field_5\" class=\"wpforms-field-medium\" name=\"wpforms[fields][5]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-539-field_16-container\" class=\"wpforms-field wpforms-field-textarea wpforms-mobile-full\" data-field-id=\"16\"><label class=\"wpforms-field-label\" for=\"wpforms-539-field_16\">Tell us about the problem <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-539-field_16\" class=\"wpforms-field-small wpforms-field-required\" name=\"wpforms[fields][16]\" placeholder=\"Please give as much detail as possible.\" aria-errormessage=\"wpforms-539-field_16-error\" required><\/textarea><\/div><div id=\"wpforms-539-field_17-container\" class=\"wpforms-field wpforms-field-text wpforms-one-half wpforms-first wpforms-mobile-full\" data-field-id=\"17\"><label class=\"wpforms-field-label\" for=\"wpforms-539-field_17\">Lens portal URL<\/label><input type=\"text\" id=\"wpforms-539-field_17\" class=\"wpforms-field-large\" name=\"wpforms[fields][17]\" placeholder=\"Lens portal URL (if known).\" aria-errormessage=\"wpforms-539-field_17-error\" ><\/div><div id=\"wpforms-539-field_18-container\" class=\"wpforms-field wpforms-field-text wpforms-one-half wpforms-mobile-full\" data-field-id=\"18\"><label class=\"wpforms-field-label\" for=\"wpforms-539-field_18\">External reference number<\/label><input type=\"text\" id=\"wpforms-539-field_18\" class=\"wpforms-field-large\" name=\"wpforms[fields][18]\" placeholder=\"External reference number (if applicable).\" aria-errormessage=\"wpforms-539-field_18-error\" ><\/div><div id=\"wpforms-539-field_19-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-id=\"19\"><fieldset><legend class=\"wpforms-field-label\">Submission <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-539-field_19\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-539-field_19_1\" name=\"wpforms[fields][19][]\" value=\"Please confirm you have included all required information and are ready to raise a case\" aria-errormessage=\"wpforms-539-field_19_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-539-field_19_1\">Please confirm you have included all required information and are ready to raise a case<\/label><\/li><\/ul><\/fieldset><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-539-field_5-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-539-field_5-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-539-field_5-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"539\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" 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phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;2\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][vc_column_text css_animation=&#8221;slideInUp&#8221; css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h3><span style=\"color: #090c5c;\"><strong>Still need help? Call us on 01425 891000, option 2 and speak to our Service desk<\/strong><\/span><\/h3>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/6&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; 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column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;right&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;5\/12&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;advanced&#8221; gradient_type=&#8221;default&#8221;][vc_column_text css_animation=&#8221;slideInUp&#8221; css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h3><strong><span style=\"color: #f12711;\">+44 (0)1425 891000<\/span><\/strong><\/h3>\n<h3><span style=\"color: #f12711;\"><strong><a style=\"color: #f12711;\" href=\"mailto:hello@tiger.io\"><span style=\"text-decoration: none;\">hello@tiger.io\u00a0<\/span><\/a><\/strong><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p class=\"p1\"><span style=\"color: #ffffff;\"><i>Registered in England No. 16511666. VAT number: GB 321 3955 74 <\/i><i>Registered Office: 77-79 Christchurch Road, Ringwood, Hampshire, BH24 1DH. <\/i><i>View our <a style=\"color: #ffffff;\" href=\"https:\/\/tiger.io\/certifications\">Certifications<\/a>, <a style=\"color: #ffffff;\" href=\"https:\/\/tiger.io\/resources\/cookies-policy\/\">Cookies Policy<\/a>, <a style=\"color: #ffffff;\" href=\"https:\/\/tiger.io\/resources\/website-privacy-policy\/\">Privacy Policy<\/a>, <a style=\"color: #ffffff;\" href=\"https:\/\/tiger.io\/resources\/regulatory-requirements\/\">Regulatory Requirements<\/a>, <\/i><i><a style=\"color: #ffffff;\" href=\"https:\/\/tiger.io\/resources\/modern-slavery-statement\/\">Modern Slavery Statement<\/a>, and our <a style=\"color: #ffffff;\" href=\"https:\/\/tiger.io\/resources\/website-terms-conditions\/\">T&amp;Cs<\/a><\/i><\/span><\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner bottom_padding_desktop=&#8221;3%&#8221; left_padding_phone=&#8221;20px&#8221; right_padding_phone=&#8221;20px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;10px&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;3\/12&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;advanced&#8221; gradient_type=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]<span style=\"color: #ffffff;\"><strong>Connect with us<\/strong><\/span>[\/vc_column_text][image_with_animation image_url=&#8221;421&#8243; 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